SONR Music - Request device information from our browser app

Modified on Wed, 29 Jul at 4:38 PM

Hello,

To help us investigate the issue, could you please connect your device to our browser app:

Please follow these steps:

Plug the device into a USB port on your computer.
Open the website above.
Click Connect.
Once connected, please send us a screenshot showing the device information displayed in the app.

Thank you very much for your cooperation. This information will help us investigate the issue more thoroughly.

Kind regards,

SONR Support Team