What is your Return & Refund policy?

Modified on Tue, 16 Sep at 9:40 PM

Our Return Policy is valid for 30 days from the delivery date. Returns or refunds after this period are not accepted.

Eligibility for Return

  • Item must be in the same condition as when received.

  • Item must be in its original packaging.

  • receipt or proof of purchase is required.

  • Shipping costs are non-refundable.

  • Accessories that have been removed or used cannot be returned.

Refund Process

  1. Once we receive and inspect your return, we will notify you if it is approved or rejected.

  2. If approved, the refund (excluding shipping costs) will be processed to your original payment method within a specified number of days.

For full details, visit our Terms of Use - Returns & Refunds or contact infomusic@sonr.pro.

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